Shipping, Order, & Exchange Info
US Shipping: Single shirt and package orders placed M-F process the next business day, then ship the following business day USPS First-Class Mail (typically 2-5 day delivery once shipped). Orders over 13oz (multiple shirts & hoodies) placed M-F process the next business day, then ship the following business day USPS Priority Mail (typically 2-3 day delivery once shipped). Orders made on the weekends will process Monday and go out on Tuesday. Shipping times from the USPS are typically accurate but are not guaranteed.
Canada & International Shipping: Many of our items are now available for international shipping. If something you want is not available in your country, please visit our other shops where you can purchase select items delivered anywhere at https://shop.spreadshirt.com/vicscrappyvideos/ or https://teespring.com/stores/vicscrappyvideos
Returns & Exchanges: The majority of products at vicscrappyvideos.com are made to order. If we make a mistake, we will correct our mistake as soon as possible. If you make a mistake with your order, contact us and we will see what we can do to help you get the products you want. We do not accept returns or exchanges of items that have been used or washed. Should a mistake arise, please contact us within 30 days to coordinate an acceptable solution. Please include your order number and a detailed explanation of the problem.
NOTE: All mask sales are final, no returns or exchanges.
Order Returned to Sender/Undeliverable: Please check for accuracy when entering your shipping address. Any order returned to us due to non-delivery may require a reshipping fee of equal or less than the original shipping cost of the order. If your order is returned to us, we will contact you promptly and arrange for your order to be reshipped.
Order Changes: Please contact us immediately with any order modification requests. If your order is already in production, we may not be able to edit or cancel it before shipping. Order modifications are not guaranteed, but we will do our best to accommodate you. We do not have the ability to cancel or modify an order once it is already in production or any order that has already shipped.